Frequently Asked Questions
Everything you need to know about our eco-friendly home and lunch solutions.
What materials are PlanetBox products made from?
Our products are primarily crafted from high-quality, food-grade stainless steel. This ensures they are durable, non-toxic, and free from lead, PVC, phthalates, and BPA.
How long does shipping take for home delivery?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are PlanetBox containers dishwasher safe?
Yes, all our stainless steel lunchboxes and containers are designed to be dishwasher safe for easy cleaning. We recommend removing any decorative magnets before washing.
What is your return policy for home goods?
We offer a 30-day return policy on all unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do you offer a warranty on your products?
We stand by our quality with a 5-year warranty on our stainless steel products and a 1-year warranty on our soft goods like carry bags and pods.
Can I use PlanetBox containers in the microwave?
No, because our products are made of stainless steel, they are not safe for use in the microwave. They are, however, excellent for keeping food fresh in the fridge or on the go.